Privacy Policy

Thank you for visiting and using the smuklok website and/or its corresponding apps (hereinafter referred to as "we", "our", and "the Product"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access and use the Product. By accessing and using the Product, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the Product.

What information do we collect?

Personal Information

To enhance your experience on the Product, we may collect personal information, such as your name and email address when you voluntarily sign up for newsletters or post comments on the website or apps.

Non-Personal Information

We may automatically collect non-personal information, including but not limited to device information, IP addresses, browser type, operating system, and usage patterns. This information is used for analytics and performance evaluation to improve our services.

How do we use your information?

Personal Information

The personal information we collect is used to provide you with newsletters, respond to your inquiries, and enable you to post comments on the Product. We may also use your email address to communicate important updates and information about the Product.

Non-Personal Information

Non-personal information is primarily used to analyze trends, evaluate the Product's performance, and enhance user experience. We may use open-source analytics tools for this purpose.

Newsletter and Communications

Newsletter Subscription

By providing your email address and subscribing to our newsletters, you consent to receive periodic emails from us with educational content, updates, and promotional materials related to the Product.


You may unsubscribe from our newsletters at any time by following the instructions provided in the email or by contacting us directly. We will promptly remove your email address from our mailing list.

User Comments

Posting Comments

When you post comments on the Product, please be aware that the information you provide becomes publicly accessible. We encourage you to exercise caution and avoid sharing sensitive or personally identifiable information in your comments.


We reserve the right to moderate and remove any inappropriate or offensive comments at our discretion.


To enhance your experience and provide you with a seamless service, the Product may utilise cookies. Cookies are small text files that are stored on your device's browser and allow the Product to remember your preferences, facilitate sign-in and sign-up processes, enable newsletter subscriptions, and support secure payment transactions.

The cookies used on the Product may include:

  1. Authentication Cookies: These cookies are essential for allowing you to sign in and access your account securely. They help verify your identity and keep you logged in during your visit.
  2. Preference Cookies: These cookies remember your preferences and settings, such as language preferences, font size, and display preferences, to offer you a personalised experience.
  3. Newsletter Cookies: When you subscribe to our newsletters, cookies may be used to manage your subscription preferences and deliver relevant content to your email address.
  4. Payment Cookies: During payment transactions, cookies may be utilised to securely process and complete your purchases. These cookies help prevent fraudulent activities and ensure a smooth payment process.

By using the Product, you consent to the use of cookies as described above. If you prefer not to accept cookies or wish to manage your cookie preferences, you can typically modify your browser/device settings to decline cookies or receive prompts when cookies are being sent. However, please note that some features of the Product may not function correctly if cookies are disabled.

How do we share your data?

We may engage third-party service providers to assist with the operation of the Product and its features. These providers will have access to your personal information solely to perform services on our behalf and are obligated not to disclose or use it for any other purpose. We encourage you to also read and review their respective privacy policies.

Payment Processing

We use Stripe to process payments. Stripe's Privacy Policy.


To automatically populate your profile picture, we use Gravatar to see if your email address is associated with a profile there. If it is, we pull in your profile picture. If not, nothing happens. Automattic is the company that provides Gravatar. Please read their Privacy Policy.

We do not share your personal information with third parties for marketing or promotional purposes without your explicit consent.

How do we secure your data?

Protection Measures

We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

Children's Privacy

The Product is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under this age threshold. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove such information from our records.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be effective upon posting the revised policy on the Product. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting and using your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

By using the Product, you acknowledge and agree to this Privacy Policy. If you do not agree to any part of this policy, please refrain from accessing or using the Product.